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Store policies

Clear information about purchases, delivery, support and your data.

Payment and delivery

Prices and currencies

The price on a product page applies to the option you select. Checkout shows the final amount, currency and applied discount before confirmation. Some display currencies are estimates. Check the amount charged on the payment page; your bank may apply conversion fees.

Payment confirmation

Your product becomes available after successful payment is confirmed. A pending, rejected or canceled payment is not a completed purchase. If you have been charged but do not see confirmation, check the order status or contact us before paying again.

Automatic delivery

Downloads, codes and delivery details for automatic products are sent and appear on the order page after payment is confirmed. You can return to them through “My orders” in the account used to buy the product. Delivery details are not displayed before payment.

Orders requiring fulfillment

Top-up services, including V-Bucks, are fulfilled in coordination with you through the order conversation after payment is confirmed. Check the product description for requirements, then follow progress in “My orders”. If delivery is not possible, we review the order and payment to arrange an appropriate resolution or refund.

RSK APP license

The software license is for one user on one device. Your activation code appears after payment. A device transfer can be requested through support after ownership checks. Version 2.2 requires a new purchase; previous-version downloads remain available to their owners.

Delivery scope

RSK sells digital products and services and does not provide physical shipping. Each product page describes its scope and requirements. Keep your order reference for support.

For questions about these policies or help with a purchase, contact RSK support and include your order reference if available.