Fortnite FAQ
Battle Pass options and V-Bucks top-ups: short answers before you order.
Fortnite & Battle Pass
What is the difference between the three Battle Pass options?
- Silver: the standard pass for the current season; rewards unlock as you play.
- Gold: the same pass with the first 25 tiers unlocked (Battle Bundle), for a head start.
- Diamond: the pass with all core rewards unlocked; it does not include bonus rewards or Super Styles.
All three are for the current season; they differ only in how many tiers are unlocked when you receive it.
How do I receive the Battle Pass?
The RSK team handles it manually after payment is confirmed, together with you in the order chat.
V-Bucks top-up
How do I get my V-Bucks?
We top it up from inside your Epic account. After payment is confirmed, you enter your Epic details in the secure field on your order page; after the top-up the balance appears on platforms that support the Shared Wallet.
Do you need my password? Why?
Yes, for V-Bucks only. The top-up is done by signing in to your account, so we need your Epic email and password. You enter them in an encrypted secure field on your order page (not in the chat) and we use them only for your order. They are deleted automatically when the top-up is completed or 72 hours after you send them, whichever comes first. We sign out afterwards and you can change your password.
We never ask for your Discord password, card details or your RSK account recovery code.
My account has two-step verification. Should I turn it off?
No, keep it on. We ask for the code only at the moment of login; you send it in the secure field on your order page when we tell you we are ready.
How long does it take?
It is a manual process done fast after payment is confirmed, and we update you in the order chat as soon as it is complete. Replying quickly to our request helps.
Will you change my account country?
The top-up method may require a specific country. We explain it and get your approval before any change; Epic allows one country change every 6 months.
What if something goes wrong or the top-up fails?
We stop and tell you in the chat. If the top-up fails, the published refund policy applies, and the store offers a warranty for balance removal or an account ban related to the top-up, reviewed case by case (a store warranty, not Epic’s).